+- MobileSheets Forums (https://www.zubersoft.com/mobilesheets/forum)
+-- Forum: Support (https://www.zubersoft.com/mobilesheets/forum/forum-1.html)
+--- Forum: MobileSheets Companion (https://www.zubersoft.com/mobilesheets/forum/forum-24.html)
+--- Thread: CompanionPro Crashes on Startup After Installation on Win7 x64, (/thread-2428.html)
CompanionPro Crashes on Startup After Installation on Win7 x64, - tvattima - 04-21-2015
Hi Mike,
I downloaded the MobileSheets Pro Companion app. It got through the entire install.
When it starts, I get the error show in the attached screenshot.
Here are the details:
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: mobilesheetscompanion.exe
Problem Signature 02: 2.0.0.3
Problem Signature 03: 55329c80
Problem Signature 04: MobileSheetsCompanion
Problem Signature 05: 2.0.0.3
Problem Signature 06: 55329c80
Problem Signature 07: 126
Problem Signature 08: 0
Problem Signature 09: System.IO.FileLoadException
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
RE: CompanionPro Crashes on Startup After Installation on Win7 x64, - Doug Forbes - 04-22-2015
I am running XP SP3. Mobile Sheets Companion 1.5.6 runs fine but Mobile Sheets Pro Companion crashes on launch. I have installed it numerous times and re-installed .NET 4. Screenshots attached.
I really need to get this running as I changed over to the Pro version on my tablet and now can't load or organize the songs on it like I used to.
RE: CompanionPro Crashes on Startup After Installation on Win7 x64, - Zubersoft - 04-22-2015
It took me awhile to set up an XP dev environment with a virtual image, but I was able to fix the companion pro problems. I will be pushing out an update shortly. Thanks for your patience.
Mike
RE: CompanionPro Crashes on Startup After Installation on Win7 x64, - W_Engel - 04-22-2015
(04-22-2015, 05:39 PM)Zuberman Wrote: It took me awhile to set up an XP dev environment with a virtual image, but I was able to fix the companion pro problems. I will be pushing out an update shortly. Thanks for your patience.
Mike
Thank you in advance, because i am running the same environment as Doug Forbes with same results...
RE: CompanionPro Crashes on Startup After Installation on Win7 x64, - tvattima - 04-22-2015
(04-22-2015, 05:39 PM)Zuberman Wrote: It took me awhile to set up an XP dev environment with a virtual image, but I was able to fix the companion pro problems. I will be pushing out an update shortly. Thanks for your patience.
Mike
Mike, I am running Windows 7 x64. What do you think is causing the System.IO.FileLoadException?
I've tried running the app in couple of different Compatibility Modes, but no luck.
-Tim
RE: CompanionPro Crashes on Startup After Installation on Win7 x64, - Zubersoft - 04-23-2015
I released version 2.0.3 of the companion last night. Please download it and let me know if you are still encountering problems.
Thanks,
Mike
RE: CompanionPro Crashes on Startup After Installation on Win7 x64, - tvattima - 04-23-2015
(04-23-2015, 02:26 AM)Zuberman Wrote: I released version 2.0.3 of the companion last night. Please download it and let me know if you are still encountering problems.
Thanks,
Mike
You're awesome Mike! The latest download of Companion Pro is working!