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+--- Thread: mspro to new tablet (/thread-6523.html)
mspro to new tablet - hgir - 07-19-2020
I started out with original Mobile Sheets and was automatically upgraded to MS Pro when it became available, meaning I did not have to pay 12.99. Now that I have a new tablet I thought that Playstore would recognize my IP address (or whatever) and allow me to install MSPro without charge since I already had it. I have seen posts that indicate that Playstore did that but I might have misunderstood.
Would appreciate info on what is necessary to get MSPro without charge. Thanks
RE: mspro to new tablet - Zubersoft - 07-19-2020
There was never a free upgrade from the original MobileSheets to MobileSheetsPro, so I'm not sure how you obtained MobileSheetsPro. Please contact me at mike@zubersoft.com and let me know what email address you use with the Google Play Store so I can look up the purchase information.
Thanks,
Mike
RE: mspro to new tablet - hgir - 07-19-2020
Thanks to Mike for giving me the solution of recovering MS Pro to my new tablet. For some reason I was accessing Playstore from a different account than when it was purchased. After following Mike's advice all is well.