01-16-2019, 04:23 AM
Hello Emiliano,
That is definitely not normal behavior. If you want to send me a PDF you know is loading slowly (mike@zubersoft.com) I can test it out on several tablets to see if that is the root cause. Otherwise you could try uninstalling/reinstalling the app (back up your library first under Settings->Backup and Restore->Backup Library if you want to be able to restore it after) to see if it's an installation issue. If you want to send me your backup file, I can also investigate whether or not the issue has something to do with the database.
Thanks,
Mike
That is definitely not normal behavior. If you want to send me a PDF you know is loading slowly (mike@zubersoft.com) I can test it out on several tablets to see if that is the root cause. Otherwise you could try uninstalling/reinstalling the app (back up your library first under Settings->Backup and Restore->Backup Library if you want to be able to restore it after) to see if it's an installation issue. If you want to send me your backup file, I can also investigate whether or not the issue has something to do with the database.
Thanks,
Mike