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Is there a reason you don't just create the backup on the Surface Pro itself (Settings->Backup and Restore->Backup Library) and then transfer the file to the other PC or the cloud? I'm just checking - the companion app should definitely work regardless, but I wanted to pose this as an alternative.

I have on rare occasions seen something similar to what you are describing, but I have created backups over 4 GB in size using the companion a number of times without any issues. I can run some tests with large libraries to see if I encounter any problems, but I think this is very dependent upon the router being used and the network quality. I'll let you know what I find using my Surface Pro 4 with the companion on my PC.


Messages In This Thread
BackUp-problem - by Vibraphon - 11-15-2019, 10:30 PM
RE: BackUp-problem - by Zubersoft - 11-16-2019, 04:16 PM
RE: BackUp-problem - by Vibraphon - 11-16-2019, 11:27 PM
RE: BackUp-problem - by Geoff Bacon - 11-16-2019, 06:33 PM

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