02-25-2021, 03:06 AM
There are some tests you could try to see if it is a hardware problem. You say in portrait mode the right side of the screen doesn't work. If you turn the tablet round so it is still in portrait, but what was the right becomes the left are you still unable to select items on the right or does the problem move to the left? If it moves this suggests a problem with the touch screen.
If you go to your tablet home screen and turn it to landscape mode so what was the right hand edge is now at the top, does swiping down the notification area work from the top edge? Similarly in portrait mode can you swipe left and right from both edges.
And can you think of anything that has changed between it working and not working. Has there been an OS update? Probably not as it is quite an old tablet. Was it an update to MSPro that caused the problem? Or maybe another app.
Maybe something there will give a clue.
Andy
If you go to your tablet home screen and turn it to landscape mode so what was the right hand edge is now at the top, does swiping down the notification area work from the top edge? Similarly in portrait mode can you swipe left and right from both edges.
And can you think of anything that has changed between it working and not working. Has there been an OS update? Probably not as it is quite an old tablet. Was it an update to MSPro that caused the problem? Or maybe another app.
Maybe something there will give a clue.
Andy