08-10-2021, 06:54 AM
Hello,
That's incredibly strange that only part of the song is loading. If you load the song again by returning to the library screen and tapping it, does it then correctly load all pages? Or does it get stuck in that mode until you restart the application? I'm also going to need to know the following:
1) Are you using the default storage location under Settings->Storage->Set MobileSheets Storage Location?
2) Are you using PDFs or image files?
3) Does the problem occur after first loading MobileSheets or only after it has been running for quite a while?
4) Do the same pieces seem to encounter this problem, or does it appear to be completely random?
I'm definitely going to need to figure out some way to reproduce the problem in order to have an idea about what is happening. Any information you can provide on what steps I should take to try to reproduce it would be helpful.
Thanks,
Mike
That's incredibly strange that only part of the song is loading. If you load the song again by returning to the library screen and tapping it, does it then correctly load all pages? Or does it get stuck in that mode until you restart the application? I'm also going to need to know the following:
1) Are you using the default storage location under Settings->Storage->Set MobileSheets Storage Location?
2) Are you using PDFs or image files?
3) Does the problem occur after first loading MobileSheets or only after it has been running for quite a while?
4) Do the same pieces seem to encounter this problem, or does it appear to be completely random?
I'm definitely going to need to figure out some way to reproduce the problem in order to have an idea about what is happening. Any information you can provide on what steps I should take to try to reproduce it would be helpful.
Thanks,
Mike