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Airturn BT500 problems
#24
Hello there,

I had exactly the same problems as the ones described here, my BT500 couldn't connect properly to my PC running windows 10, although it worked perfectly with my Android Phone. Airturn has issued a beta-firmware solving the problem. The instructions are below:


Windows won't allow you to update with our App called AirTurn Manager. You will have to use a mobile device like a tablet. Or phone. On a Android tablet, or Android phone the App is located in GooglePlay. On an iPad it's in the App Store. Please download this App to your device.

The goal is to run the Beta Update available in our App.

Make sure your pedal is paired to your device in Settings>Bluetooth. Then next to where it says paired there will be a Settings icon, or perhaps 3 little dots....this depends on the version. But tap on that icon next to where it says Paired or Connected. Turn off the switch for "Input Device". If you have an iPad, or iPhone you ignore this step, and just move to AirTurn Manager.

Then open AirTurn Manager. You should be able to select your device, and navigate to the "Check For Updates" button. Hold your finger down on that button until you get the option to run the Beta Update. Run that update.

After the update unpair your device in Settings>Bluetooth by going back to the spot where you turned off the "Input Device" switch. In that same area you will see the option to Unpair.

After you unpair turn the pedal on. It just needs to be sitting there blinking. Then press, and hold down the Power button on the pedal for 30 seconds to Reset it. After the 30 seconds let go of the Power button the pedal will probably be off. Turn it back on. Then pair to your PC.

The first thing to check is if the pedal makes a website move. This is the most basic test we run. I tell people to go to cnn.com , foxnews.com , or even airturn.com . These are large websites, and allows the pedals to make the website move a little when you hit a pedal. Do this test. If the website moves you would move on to the App you are intending to trigger. See if it works. If it does, great! If not, the most likely cause is that you need to do something in the App before the pedals work. We love the Apps that work with no adjusting....but most will have you do something in their Settings!
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Messages In This Thread
Airturn BT500 problems - by Phish - 05-08-2022, 04:08 AM
RE: Airturn BT500 problems - by Zubersoft - 05-08-2022, 11:53 AM
RE: Airturn BT500 problems - by hollermann - 05-09-2022, 01:53 AM
RE: Airturn BT500 problems - by hollermann - 05-09-2022, 02:10 AM
RE: Airturn BT500 problems - by hollermann - 05-09-2022, 02:07 AM
RE: Airturn BT500 problems - by TiMD - 10-17-2022, 11:21 PM
RE: Airturn BT500 problems - by Zubersoft - 05-09-2022, 03:35 AM
RE: Airturn BT500 problems - by hollermann - 05-22-2022, 03:53 AM
RE: Airturn BT500 problems - by Zubersoft - 05-22-2022, 04:13 AM
RE: Airturn BT500 problems - by hollermann - 05-31-2022, 09:40 PM
RE: Airturn BT500 problems - by hollermann - 06-03-2022, 11:41 PM
RE: Airturn BT500 problems - by timschnittke - 06-06-2022, 02:53 PM
RE: Airturn BT500 problems - by Zubersoft - 06-07-2022, 03:08 AM
RE: Airturn BT500 problems - by timschnittke - 06-07-2022, 04:23 AM
RE: Airturn BT500 problems - by Zubersoft - 06-07-2022, 05:55 AM
RE: Airturn BT500 problems - by Zubersoft - 06-07-2022, 05:56 AM
RE: Airturn BT500 problems - by madoues - 06-08-2022, 07:02 AM
RE: Airturn BT500 problems - by Zubersoft - 06-08-2022, 01:06 PM
RE: Airturn BT500 problems - by BassR33d - 06-10-2022, 12:39 AM
RE: Airturn BT500 problems - by hollermann - 06-18-2022, 02:26 AM
RE: Airturn BT500 problems - by darkjeric - 06-20-2022, 04:35 AM
RE: Airturn BT500 problems - by BassR33d - 06-20-2022, 05:08 AM
RE: Airturn BT500 problems - by darkjeric - 06-20-2022, 05:20 AM
RE: Airturn BT500 problems - by Bolide19Bo183 - 07-01-2022, 05:05 AM
RE: Airturn BT500 problems - by darkjeric - 07-01-2022, 06:28 AM
RE: Airturn BT500 problems - by Almuzura - 10-01-2022, 01:49 AM
RE: Airturn BT500 problems - by Zubersoft - 10-01-2022, 04:31 AM
RE: Airturn BT500 problems - by Almuzura - 10-01-2022, 04:43 AM
RE: Airturn BT500 problems - by TiMD - 10-17-2022, 11:31 PM
RE: Airturn BT500 problems - by Zubersoft - 10-18-2022, 03:04 AM

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