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Stylus not working correctly
#1
    I'm new to using MobileSheets. I've recently purchased an HP Spectre 360 laptop and HP Active Stylus to begin digitizing all my music.
When I'm in the annotation editor, I cannot get the stylus to write on the screen as it's supposed to.  This laptop is such that I'm supposed to be able to rest the palm of my hand on the screen while writing.  I have the stylus mode enabled and marked the "show annotations" selection.  When I attempt to use the stylus the marks I make only stay visible while the stylus is touching the screen.  Very small segments of the marks are visible after lifting the stylus from the screen.  After I save and exit that window the marks become more prominent, but nothing close to what was intended.  It's also not in the same location as I wrote it.   I've attached a screenshot of the saved document.  I tried to "X" out the first ending in blue.  You will see on the attachment where it actually ends up. Does anyone know what's going on?  I could not find anything in the forum covering this problem.  Confused

PS.  The stylus works fine outside of MobileSheets.

Thanks in advance.
Kathleen

MobileSheetsPro 1.7.5 (Windows 10) with AirTurn PED

HP Spectre x360 Convertible 15" Touchscreen

"Music gives a soul to the universe." ~ Plato
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#2
That's really weird. I have a couple of questions for you:

1) Does the stylus work correctly if you disable stylus mode and write with the stylus without placing your hand on the device?
2) Is this a PDF file you are working or a PNG file?
3) Are you zooming in while annotating or just writing the marks at the default zoom level?

Thanks,
Mike
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#3
Hi Mike,

1. The stylus doesn't work correctly whether in stylus mode or disabling the stylus mode. Doesn't matter if my hand rests on the screen or not. The marks made do not show until after I exit out of that song and go back in. Even after saving right after making the edit. So I have no good idea of where the marks are actually going. Trying to write words is impossible. It's like writing blind.
2. The attachment above is an imported PNG file. I tried on a PDF import and the stylus acts the same on the PDF as it does on the PNG file. The first two attempts the annotations ended up where they were supposed to after exiting the song and going back in. Then the annotations started showing up after I lifted the stylus but were about an inch or two lower than intended. I have no idea what changed.
3. I tried annotating in both a zoom screen and the default zoom level. Made no difference.

Thanks
Kathleen

MobileSheetsPro 1.7.5 (Windows 10) with AirTurn PED

HP Spectre x360 Convertible 15" Touchscreen

"Music gives a soul to the universe." ~ Plato
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#4
If you do what you describe but with your bare finger and it works, it means you have a capacitive touch screen like mine, and whatever you will do with an active stylus pen will just not work, because it won't be a resistive digitizer...
That's why I end up doing all my editing in Lanscape Mode for a larger covering, then I do all my editing with fingers before I turn it back to Portrait Mode for live reading and more music viewing.
But I might be wrong... like I was when I bought this Dell Inspiron 2 in 1 convertible laptop for its large 17,3'' touch screen before I found out after buying different stylus etc that it would just never work any better than with bare fingers!
But I got used to and found a suitable way to do what I need.
Good luck!
Dominic
MobileSheetsPro 2.3.8 (W10)
AirTurn DUO (BT-106)
ZOTAC CI-527 mini-computer
ViewSonic TD2220 Touchscreen monitor
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#5
I did mean to ask that as well - does annotating with your finger work correctly?
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#6
With the stylus mode off, and trying to write with my finger, it acts the same. The lines shows until I lift my finger and then shifts down and to the right about 2 inches. It's really weird.
Everything else works fine, the highlighting and stamps etc. I'm at a loss.
Kathleen

MobileSheetsPro 1.7.5 (Windows 10) with AirTurn PED

HP Spectre x360 Convertible 15" Touchscreen

"Music gives a soul to the universe." ~ Plato
Reply
#7
If you tap the circle at the top left, and tap on the grid settings, is "Snap to Grid" enabled?
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#8
The "snap to grid" was not checked, but is now. It does not make a difference. This is while editing using my finger and not the stylus.

I did notice while trying this that the first line I make is visible on the editing screen (although an inch or so below where it was intended, with the grid snapped). As soon as I start to make another mark that first line disappears and all notations then do not show until I exit out of the editing screen. And then as mentioned, everything is lower in position than it should be. Don't know if that helps diagnose anything or not, just wanted to mention it in case.

Thanks
Kathleen

MobileSheetsPro 1.7.5 (Windows 10) with AirTurn PED

HP Spectre x360 Convertible 15" Touchscreen

"Music gives a soul to the universe." ~ Plato
Reply
#9
If you search in Windows 10 for "Make text and other items larger or smaller" (which takes you to the display settings for Windows), what do you have the percentage set to for "Change the size of text, apps and other items"? Did you increase this value by chance? Are you using anything else that is magnifying the screen? I'm just trying to find a reason why the touch events would be located in a different spot than where the annotations are being shown.
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#10
Good call. I did have the percentage set at 125% to accommodate QuickBooks appearing the way it should. After I reset that setting to 100% the notations made now show where they are intended, although not until I exit that screen first.
We're getting closer.

For what it's worth I have the evaluation version of MusicReader 4.0 PDF installed on my PC and decided to try to make annotations in that program to see if the same problem happens there too. It doesn't. Notations show up right away and where they should be.
I still like Mobile Sheets better. Sure hope we can figure this out.
Kathleen

MobileSheetsPro 1.7.5 (Windows 10) with AirTurn PED

HP Spectre x360 Convertible 15" Touchscreen

"Music gives a soul to the universe." ~ Plato
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