04-23-2019, 01:47 AM
I bought a Donner BT pedal that lasted 17 months, used infrequently on carpet.
It broke because:
a) the design of the pedal uses a flexing motion of the plastic hinge
b) the material selection that fails due to fatigue.
It was a great pedal until it failed. But be warned, it will fail - there's just no getting around it.
I had dialogue with Donner explaining the design flaws above, and while they did never acknowledge they offered 50% discount on a new pedal. I did not accept the offer, since it would also fail.
Donner customer service was prompt, but they failed to address the issue.
On Amazon, you will see good reviews - while the pedal works, and then the pedal fails. So not many folks do an update. But you can read the common failure on Amazon.
I cant recommend this pedal.
It broke because:
a) the design of the pedal uses a flexing motion of the plastic hinge
b) the material selection that fails due to fatigue.
It was a great pedal until it failed. But be warned, it will fail - there's just no getting around it.
I had dialogue with Donner explaining the design flaws above, and while they did never acknowledge they offered 50% discount on a new pedal. I did not accept the offer, since it would also fail.
Donner customer service was prompt, but they failed to address the issue.
On Amazon, you will see good reviews - while the pedal works, and then the pedal fails. So not many folks do an update. But you can read the common failure on Amazon.
I cant recommend this pedal.
