[Zubersoft]

It's definitely hard for me to say what's going on with that without more information. If you go to Settings->Touch & Pedal Settings, did you uncheck "Enable USB Mouse Processing" so that the mouse is just used in the same manner as a finger? Also ensure that "Treat Mouse Click as Pedal Press" is unchecked as well. If those two settings are disabled, the mouse should trigger functionality just like a finger would, so let me ask this - do things work better if you tap with your finger? 

Mike