06-13-2023, 11:05 AM
Hello,
There is one piece of information you have not provided that will be very important/helpful: which app store did you purchase through? I'm really not sure how having an update downloaded but not applied would impact MobileSheets, as the app internally wouldn't care about that, unless there is some kind of OS issue happening. When you had those issues on your gig, did you get a chance to reboot the device? When did MobileSheets start working properly again? Once you had internet access?
Thanks,
Mike
There is one piece of information you have not provided that will be very important/helpful: which app store did you purchase through? I'm really not sure how having an update downloaded but not applied would impact MobileSheets, as the app internally wouldn't care about that, unless there is some kind of OS issue happening. When you had those issues on your gig, did you get a chance to reboot the device? When did MobileSheets start working properly again? Once you had internet access?
Thanks,
Mike