08-07-2023, 04:20 AM
That usually indicates that Google Play does not think you've purchased the app which can happen if you change the email address you used to log into Google Play. Did you change the email address on the tablet at any point? Send me an email at mike@zubersoft.com so we can discuss this further if you believe you are using the right email address and let me know what address that is.
Mike
Mike