11-24-2020, 11:41 AM
If you are trying to use the USB connectivity through the companion application, it's actually utilizing an Android development tool called ADB (Android Debug Bridge). In order for ADB to connect to your tablet, a few things are necessary:
1) You need drivers on your system that can connect to the tablet. With Samsung devices, Samsung Kies 3 provides this. With other kinds of devices, you are probably better off using a universal driver such as this one: https://universaladbdriver.com/
2) The tablet needs to have USB debugging enabled (which you did)
3) You need to switch the companion app to USB mode, and you need to click the USB icon on the Android device on the "Connect to PC" screen.
I'm guessing the only piece you are missing is a driver on your PC. Give that universal driver a shot and let me know if that fixes the problem.
Mike
1) You need drivers on your system that can connect to the tablet. With Samsung devices, Samsung Kies 3 provides this. With other kinds of devices, you are probably better off using a universal driver such as this one: https://universaladbdriver.com/
2) The tablet needs to have USB debugging enabled (which you did)
3) You need to switch the companion app to USB mode, and you need to click the USB icon on the Android device on the "Connect to PC" screen.
I'm guessing the only piece you are missing is a driver on your PC. Give that universal driver a shot and let me know if that fixes the problem.
Mike