Mike:
When the problem was happening, the circle would spin when I first click the file to open it and the screen is black, but the circle spinning stops once the black page is loaded.
If I click or touch the page, the upper & lower tool bars appear like any other normal file, but the rest of the screen is black. Unfortunately I don't remember if I tried advancing pages and if other pages were black too.
If I closed the file and and tried again, it wouldn't happen unless I restarted MobileSheets. Then it would happen on the first attempt to open the file.
I also notice that even the large file (16 MB) I tried as an experiment that DOESN'T have the black screen issue, does lag a bit when I open the file. It displays the same black screen and spinning circle for about a half a second before the file opens normally as opposed to other files in my database which are very small in size and open instantly.
I assume that behavior is normal in MobileSheets with large file sizes?
When the problem was happening, the circle would spin when I first click the file to open it and the screen is black, but the circle spinning stops once the black page is loaded.
If I click or touch the page, the upper & lower tool bars appear like any other normal file, but the rest of the screen is black. Unfortunately I don't remember if I tried advancing pages and if other pages were black too.
If I closed the file and and tried again, it wouldn't happen unless I restarted MobileSheets. Then it would happen on the first attempt to open the file.
I also notice that even the large file (16 MB) I tried as an experiment that DOESN'T have the black screen issue, does lag a bit when I open the file. It displays the same black screen and spinning circle for about a half a second before the file opens normally as opposed to other files in my database which are very small in size and open instantly.
I assume that behavior is normal in MobileSheets with large file sizes?