04-10-2018, 03:43 AM
(This post was last modified: 04-10-2018, 03:44 AM by Geoff Bacon.)
Can you logon to the router ? (you might have to google how)
If so, look to see what settings it has for your tablet (assuming the tablet is going via the router and not by something like 3G phone signal).
Note: If the router can't see the tablet then that is the cause of the problem.
Assuming it can see the tablet, compare the router's settings for the tablet with those it has for the pc ( they should be similar apart from the device name and their allocated IP addresses). If the network masks are different (unlikely) then you will have to work out why. You might also have a firewall on the router that is blocking access (and there may also be one on the pc if you have set a high security level)
BTW, Bluetooth has nothing to do with this so you don't need to try switching it on/off.
That is probably about the limit of help I can give!
Geoff
If so, look to see what settings it has for your tablet (assuming the tablet is going via the router and not by something like 3G phone signal).
Note: If the router can't see the tablet then that is the cause of the problem.
Assuming it can see the tablet, compare the router's settings for the tablet with those it has for the pc ( they should be similar apart from the device name and their allocated IP addresses). If the network masks are different (unlikely) then you will have to work out why. You might also have a firewall on the router that is blocking access (and there may also be one on the pc if you have set a high security level)
BTW, Bluetooth has nothing to do with this so you don't need to try switching it on/off.
That is probably about the limit of help I can give!
Geoff
Samsung Galaxy Tab A6