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MobileSheetsPro Companion does not connect anymore
#17
No changes have been made to the companion app or MobileSheetsPro in regards to how they connect. Can you please verify you followed the recommendations on the main page?:

1) On the Windows 10 device running the companion application, go to the settings for your current network. One way of doing this is clicking the network icon in the taskbar at the bottom right corner, then click on "Change connection properties", and on the dialog showing the network settings for your current network, click "Private". If "Public" is selected, it can cause packets to be blocked
2) Next, go to Windows Firewall, click "Allow an app or feature through Windows Firewall" and make sure both private and public are checked for MobileSheetsPro Companion
3) If you still can't connect to your Android device after performing steps #1 and #2, then if you have anti-virus or firewall software running, you should try disabling them to see if they are interfering with the connection.
4) The last thing you should try is rebooting your router. This fixes connection problems frequently for users


Thanks,
Mike
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RE: MobileSheetsPro Companion does not connect anymore - by Zubersoft - 02-16-2020, 12:45 AM

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