05-31-2021, 11:29 AM
Are the pages cropped at all? Which page scaling mode are you currently using? Are you using a one-way sync or a two-way?
The quickest way to resolve this is probably for you to share a library backup file from the device where the file is correct, and I can synchronize that to my other device, and see if I can reproduce the issue. Is the Windows 10 device correct and the Android device incorrect, or the opposite? What type of Windows 10 device are you using? Is it a Surface Pro? If you go into the Windows 10 display settings, what is the scaling set to? I think the default is 200% for surface pro devices. If you switch that to 100%, do the annotations shift? I'm just curious if that is somehow related to the issue.
Thanks for your patience as we figure this out,
Mike
The quickest way to resolve this is probably for you to share a library backup file from the device where the file is correct, and I can synchronize that to my other device, and see if I can reproduce the issue. Is the Windows 10 device correct and the Android device incorrect, or the opposite? What type of Windows 10 device are you using? Is it a Surface Pro? If you go into the Windows 10 display settings, what is the scaling set to? I think the default is 200% for surface pro devices. If you switch that to 100%, do the annotations shift? I'm just curious if that is somehow related to the issue.
Thanks for your patience as we figure this out,
Mike