[TiMD]

Hello Mike,
I baugh BT500 Duo last week. 
I tried to installed it with windows 11, MobileSheets since 3 hours now. 
Is there an solution that really work for now? 
I tried everything proposed below (betaversion, rererererereinstall everthings, mobile device... 
If not, I will return it where I baught it or try another music reader. It seems that's the only solution? 
Many thanks for your help.
TiM

If you want to use AirTurn Direct Mode, I would advise clearing the pairing on the pedal first, set it in Mode 1, then go to AirTurn Direct Mode in MobileSheets, and then you may need to pair the pedal in order to have it connected. If this does not work, please switch to Mode 3, pair in the bluetooth settings in the OS, and then try the following:

1) Load MobileSheets, tap the three dots at the top right and then Settings.

2) Tap Touch & Pedal Settings and then Pedal Actions
3) Tap the "Keys" field for Pedal 1.
4) Tap the "Clear" button on the dialog.
5) Press a pedal switch. If a key shows up, the pedal is communicating properly with your device and will work with MobileSheets. If it does not, the pedal is not communicating properly with your device.
6) If a key shows up, tap OK, then select the action you want that pedal to trigger from the dropdown below the keys field. Repeat these steps for pedal 2.

If the pedal isn't communicating properly with your device, you can try re-pairing the pedal in the system bluetooth settings and repeating the steps above.

If none of that works, do you have another device we can test the pedal on?

Mike