03-30-2023, 10:59 AM
Hi!
I already checked with the night mode and the dark theme, the problem still remains.
I changed the render preference like you said but it's still the same.
Sure, I'll send you one of them by this weekend. Besides they are not PDFs but .png or .gif, do you think that could be related to the issue somehow ?
I already checked with the night mode and the dark theme, the problem still remains.
(03-29-2023, 05:34 PM)Zubersoft Wrote: Nuance,
Please send one of the PDFs to mike@zubersoft.com. You said it only happens with some of your PDFs, so I'd like to take a look at one of them. You can try to change Settings->Display Settings->Render Preference from Quality to Speed to see if that helps, as it changes which PDF library is used to render the file.
Mike
I changed the render preference like you said but it's still the same.
Sure, I'll send you one of them by this weekend. Besides they are not PDFs but .png or .gif, do you think that could be related to the issue somehow ?