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Joined: Apr 2025
Whether the tab X is in its case or not, occasionally MusicSheets crashes and won't restart until the tablet has been rebooted. Thankfully not during a performance yet.
Currently running Boox 2025-04-02_14-25_v4.0-rel_6d15a71551 MobileSheets Eink 3.9.17
I have crash reports enabled, how do I check on the status of these reports?
Regards,
Andrew
Posts: 14,406
Threads: 302
Joined: Apr 2012
What actions lead up to the crash for you? I have a BOOX Tab X and have not seen any crashes while testing with the latest firmware, so I need to know what steps to take. Crash reports go through Google's crashlytics service, so I'll have to see if I've received any from a BOOX Tab X.
Thanks,
Mike
Posts: 2
Threads: 1
Joined: Apr 2025
(04-21-2025, 04:40 AM)Zubersoft Wrote: What actions lead up to the crash for you? I have a BOOX Tab X and have not seen any crashes while testing with the latest firmware, so I need to know what steps to take. Crash reports go through Google's crashlytics service, so I'll have to see if I've received any from a BOOX Tab X.
Thanks,
Mike
Nothing particular. I selected a collection and a custom group to filter the pieces, opened up a piece. It crashed without page advance, pedal actions or anything. I've experienced this several times over the past months with different MobileSheet versinos and TabX firmware versions.
Not much to go on, I understand. Anything I can do locally to gather diagnostics?
Regards,
Andrew
Posts: 14,406
Threads: 302
Joined: Apr 2012
Just try to gather the list of steps that leads up to the crash, and whether it seems to occur with specific pieces. If this is happening after the device has been asleep for a long time, or after switching between apps, those kinds of details would be helpful as well.
Mike
