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„Keep Screen on“ does not work anymore
#1
Since one of the latest updates, „keep screen on“ does Not work anymore.
I‘m using the eink version, if there are differences.
I can reproduce the problem on three different devices

Is it a known Problem?
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#2
(07-02-2022, 06:17 PM)kabakakao Wrote: Since one of the latest updates, „keep screen on“ does Not work anymore.
I‘m using the eink version, if there are differences.
I can reproduce the problem on three different devices

Is it a known Problem?

I am having the same issue with my Boox Air2. I have tried turning the option off and back on, etc.

I remember an option coming up when I first installed MobileSheets where it said something about having to give MobileSheets permission or something like that, I wonder if that setting somehow got reset. I am going to try reinstalling, in hopes to get that prompt again.
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#3
With e-ink devices, the "Keep the screen on" is being ignored by the OS most likely. This is a known issue on Onyx devices that MobileSheets can't do anything about. You have to go into the main tablet settings and change the screen timeout there. Onyx has stopped responding to my emails so it doesn't appear that I'm ever going to get issues like these resolved unfortuntaely.

Just to be clear - nothing has changed in MobileSheets related to the "Keep the screen on" setting for a very long time.

Mike
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#4
Hmm. Strange.
Now I set the global setting for the device to "always on".
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